Privacy Policy

NoteHound is designed around the principle that your practice is yours. Your audio, your MIDI files, your markers, your annotations — they live on your device and are never uploaded to us.

This policy explains the small amount of data NoteHound does process, why, and your rights regarding it. It applies to the NoteHound iOS app and notehound.app.

Who we are

NoteHound is operated by Francesco Farruggia, based in the United Kingdom. Contact: support@notehound.app.

What stays on your device (and is never sent to us)

• Audio files you import into NoteHound.
• MIDI files you import or transcribe.
• Project content: markers, loops, notes, tab annotations, fret positions, practice sessions, mastery tracking.
• In-app settings and preferences.

This content is stored in the app's local sandbox, backed up through your own iCloud backup if you have it enabled. We cannot see it, access it, or export it.

What we do collect

Only two categories of data leave your device:

1. Anonymous usage analytics — via Google Firebase Analytics. We use this to understand which features are used and to spot crashes. Data is aggregated and is not tied to your identity. Firebase may process standard technical identifiers (device model, iOS version, language, approximate region, crash diagnostics) per Firebase's privacy policy.

2. Feedback you explicitly send — if you use the in-app Bug Report or Feature Request form, the text you type (and optionally your email address if you provide one) is sent to Google Firestore so we can read and respond. Email is optional; leaving it blank still submits your feedback.

3. Website analytics (notehound.app only) — the marketing website at notehound.app uses Google Analytics 4 (gtag.js, measurement ID G-15Q0BG153P) to count page views and outbound clicks to the App Store. IP addresses are anonymised at collection (anonymize_ip). We operate Google Consent Mode v2 with analytics_storage default-deny: no analytics cookies are set and no analytics events are recorded until you click Accept on the cookie banner. If you click Reject or simply ignore the banner, no analytics data leaves your browser. You can change your choice at any time by clearing your browser's site data for notehound.app, which re-presents the banner on next visit. The iOS app itself does not use Google Analytics.

What we don't do

• We do not sell your data.
• We do not share your data with advertisers.
• We do not use third-party advertising SDKs.
• We do not track you across other apps or websites.
• We do not upload your audio, MIDI, or practice content to any server.

In-app purchases

NoteHound Pro is a one-time purchase processed by Apple via StoreKit. We do not see or store your payment details — Apple handles the entire transaction. We only receive Apple's confirmation that your Apple ID is entitled to Pro features.

Your rights

Depending on where you live, you have rights under the UK GDPR, EU GDPR, the California Consumer Privacy Act (CCPA), or similar laws. These include the right to access, correct, or delete the data we hold about you, and to object to its processing.

Because we don't tie analytics data to your identity, we usually have nothing personally identifying to return. For feedback submissions, email support@notehound.app and we'll locate and delete on request.

California residents (CCPA / CPRA)

We do not sell or share personal information as those terms are defined under the CCPA / CPRA. If you are a California resident you have the right to know what personal information we collect, to delete it, to correct it, and to opt out of its “sale” or “sharing” (we already do not engage in either). To exercise any of these rights, email support@notehound.app.

EU/UK residents (GDPR)

The legal basis for processing the limited categories above is: (a) consent for website analytics — the cookie banner records your choice via Google Consent Mode v2; (b) legitimate interests for handling feedback you proactively send; (c) contractual necessity for App Store entitlement checks (handled by Apple). You may withdraw consent at any time without affecting the lawfulness of prior processing. Contact us, or your local supervisory authority, if you wish to exercise your rights.

Data retention

Firebase Analytics retains aggregated data per its default retention (currently 14 months for event-level data). Feedback submissions are kept for as long as necessary to address the issue, and deleted on request.

Children

NoteHound is rated 4+ on the App Store. The app does not knowingly collect personal data from children under 13 (or the equivalent age in your jurisdiction). If you believe a child has submitted personal data through our feedback form, contact support@notehound.app and we will remove it.

International transfers

Firebase is operated by Google LLC in the United States. By using NoteHound you acknowledge that the limited analytics and feedback data described above may be processed in the United States under Google's standard safeguards.

Changes to this policy

If we make material changes we will update the effective date at the top of this page and, where possible, notify you in the app. Continued use after changes means you accept the updated policy.

Contact

Questions about this policy, or about how we handle your data? Email support@notehound.app.

Governing law

This policy is governed by the laws of England and Wales, without prejudice to mandatory data-protection rights granted to you by the laws of your country of residence.